Business Process Re-engineering (BPR) in ERP implementation: Challenges and ways to overcome
“Business Process Reengineering is the basic rethinking and radical re-design of business processes to realize substantial augmentation in important and up-to-date measures of performance like value, quality service and speed” BPR has totally 7 different phases: The tasks that consultants agree upon to perform BPR can be grouped into seven steps or phases. BPR begins with the essential factor - communication throughout the organization 1. Begin the organizational change 2. Building the re-engineering organization 3. Identifying BPR opportunities 4. Understanding the existing process 5. Reengineer the process 6. Blueprint the new business system 7. Perform the transformation Challenges faced by Re-engineering efforts • Resistance • Tradition • Time needs • Cost • Skepticism • Job losses Strategies to increase the possibilities of BPR Success • Realize that it is not mandatory for every company needs BPR • Expect strenuous resistance and manage it properly. Sell the modification by perp