Using Mobile App along with ERP Software
In the battle to stay competitive and
ahead of the curve, many small business leaders are turning to mobile
strategies that aim to revolutionize their operational processes. From
financing to order processing and stock control, the ability to have a handle
on these facets on the go, is seen as integral to meeting growing consumer
demands.
With this in mind, an increasing number
of independent SME leaders are looking to utilize ERP software as a centralized
system.
Turning to truly mobile ERP solutions
can have many cost saving benefits, critical for those smaller businesses that
may already have low margins. More crucially however, it is about SMEs being
able to truly drive forward their business on the go.
For example in procurement, for keeping
up with demand of a new product is a complex balancing act, often requiring
access to key metrics to decide when and what is the best product to invest in.
With ERP software, this information is available at the touch of a button, with
business leaders able to drill into margins, costs, profitability and much more
without ever having to open the office door.
Making a customer wait a day for
a response to an order enquiry can be the difference between a sales made or
lost, and more crucially, threaten profits. Having constant access to lines of
communication with the customers can help build brand loyalty and trust, making
them more likely to return to the company the next time an order decision is to
be made.
Vital consumer insights can also
be used to create a truly integrated mobile customer service strategy, with
every customer interaction recorded and stored instantly at the touch of a
button. This can help an entire team ensure customer enquiries are handled as
efficiently as possible.
While not every business can
afford to spend vast sums of money on a mobile ERP, they can invest in ERP
software. Placing real-time data in business owner’s hands, SME’s are able to
make critical operational decisions at the click of a button, affording them
the chance to build a safe and profitable future.
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